FAQ

What to know about our online shop

 

1 Buy online from our website. You can choose either get items posted or local pick up (Caloundra) when you are at check out process. 

2 Shipping cost is $11.95 for all orders. but the  items with  "Pick up only"  banner on can not be posted as they are too big and heavy. Therefore please choose "Warehouse pick up Caloundra" at check out process to avoid getting charged for postage cost. 

3 If you have any inquiries about shipping / pick up your orders /drop off , please don't hesitate to contact us  

​Returns & Refunds

Refunds require the production of either the original register receipt or other adequate proof of purchase.

 

Change of Mind

We will 

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Refunds

Refunds will be made via the method of payment used to make the online purchase. Refunds will normally be processed within seven (7) days.

​Secure Ordering & Payment Options

 

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Privacy Policy

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.